How to Manage Subscription and Inclusions

How to Manage Subscription and Inclusions

IdeaOverview

In this tutorial, we'll be discussing the steps on how you can manage your subscription and inclusions.


Notes
Step tutorial

1. Go to your AICC site. From the homepage, click on the profile image in the top right corner, then choose 'My Subscription'.




2. Here, you'll see your current subscription, along with invoices and payment settings.



We will discuss each tab separately below to explore its contents.

Subscription

An overview of your current plan, plan amount, and plan payment deadline is shown in this section.


  1. Change Subscription

If you wish to change your subscription, click the 'Choose Another Subscription' button, and the site will direct you to the subscription plan page which will show the 'Subscription Amount', the 'Pro-rated Amount', and the total amount 'To Pay Today'. Additionally, you can choose to pay with the existing card or enter a new one.




Info
NOTE: 
  1. You can choose to view either a monthly or annual subscription by toggling the switch at the top of the subscription plan page. Choosing the annual subscription will save you money.
  2. The new subscription will take effect immediately on the same date you make the upgrade or downgrade. 
  3. Additionally, the pro-rated amount covering the period from the change subscription date to the end of your current billing month will be deducted from the new subscription amount.


    Sample Computation

    Monthly-to-Monthly

    Pro-rated amount to be deducted from the new subscription amount as shown below:
    1. New Computation: (Remaining days of the current billing month / Total days of the current billing month) * Old Subscription Amount
    2. Sample:
      1. Current billing month = May 21 to June 20 (31 days)
      2. Upgraded after 27 days (16th June)
      3. Remaining days = 4 days
      4. Old Sub = 89
      5. New Sub = 149
      6. Pro-rata = (4/31) * 89 = 11.48

    Annual-to-Annual

    Pro-rated amount to be deducted from the new subscription amount as shown below:
    1. New Computation: (Remaining days until end of Annual Subscription / Total days of Annual Subscription) * Old Subscription Amount
    2. Sample:
      1. Current billing year = Jan 1, 2025 to Dec 31, 2025 (365 days)
      2. Upgraded after 167 days (16th June)
      3. Remaining days = 198 days
      4. Old Sub = 890
      5. New Sub = 1490
      6. Pro-rata = (198/365) * 890 = 482.79

    NOTE:     If the total amount 'To Pay Today' becomes negative, then it will be set to zero.

  1. You can still redeem a voucher when changing your subscription. However, if the total amount 'To Pay Today' is 0 (typically during a subscription downgrade), the total discount applied will also be 0.



Although some inclusions are fixed with your current subscription, you can still purchase additional ‘Generation Credits’ and ‘Storage’ without changing your subscription plan.

  1. Extra Generation Credits

To purchase extra generation credits, click the 'Purchase Extra Generations' button, select from the drop-down options, then click 'Purchase'.





InfoNOTE: You can view the pricing on this page.

  1. Extra Storage

To purchase extra storage, click the 'Purchase Extra Storage' button, enter your desired 'additional storage', then click 'Purchase'.




Invoice


Under invoice, all your transaction receipts (invoices) are listed. You can download them using the 'Download' button.




Payment Settings


InfoNOTE: Fill in the necessary information, ensuring that every detail is correct.




1. Under the payment settings, you will see the following information:
  1. Trading Name – Your company's registered name
  2. Billing Email – Where you want to receive your electronic statement
  3. Company Tax Number – Used for tax purposes and reporting
Once all required information is entered, don't forget to click 'Save'.

2. You can also change/update your credit card information by clicking the 'Replace Card' button.

3. Adjust the 'Auto Renew Subscription' toggle according to your preference:
  1. You can enable the 'Auto Renew Subscription' toggle, which allows for automatic deduction of payments for hassle-free transactions.
  2. Turning off the 'Auto Renew Subscription' toggle will cancel your subscription before the renewal date and will not be auto-renewed.

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